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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stella Marie

September 3, 2025

5  out of  5
rating by Stella Marie
"Maria was a great help when I need to add renters policy on my auto insurance. It was an easy transaction with a very polite lady."
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Juan Chavarría

August 27, 2025

5  out of  5
rating by Juan Chavarría
"Arianna me ayudó con mi descuento de dss y todas son muy amables"
We responded:
"Muchas gracias por tu comentario! Nos alegra mucho saber que Arianna te pudo ayudar con tu descuento de DSS y que nuestro equipo fue amable contigo. Estamos aquí para apoyarte siempre que lo necesites. Gracias por confiar en nosotros!"
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Joyce Willis

August 26, 2025

5  out of  5
rating by Joyce Willis
"I’ve been with Esmeralda agency for a long time and I’ve always receive great service! Just today I went to the office to see if someone can help me with my drive safe and save and Ms. Arianna was kind to help me with this. Always ready to help."
We responded:
"Hi Joyce, thank you for a great review. Here at State Farm with Esmeralda, we work hard to offer high-quality service to everyone. We also made sure to share this feedback with Vanessa and she's delighted to year your feedback! If you have any further questions, let us know!"
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Quincy Griffith

August 23, 2025

5  out of  5
rating by Quincy Griffith
"Tania was an awesome representative.!!"
We responded:
"We’re so happy to hear that Tania made a great impression! She’s a valued member of our team, and we appreciate you recognizing her excellent service. Thanks for sharing your experience!"
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Maria Hernandez

August 22, 2025

5  out of  5
rating by Maria Hernandez
"We have been customers on this location for many years. Every single person we talk to has always been courteous of our time. They take the extra step to help us and ensure our needs are taken care off."
We responded:
"Thank you so much for your kind words and continued loyalty over the years! We're thrilled to hear that our team consistently provides courteous and attentive service. Taking the extra step to meet your needs is our priority, and your feedback truly means a lot to us. We look forward to serving you for many more years to come!"
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Carlos De La O

August 21, 2025

5  out of  5
rating by Carlos De La O
"Muy amable la atención, Ariana se portó muy atenta en ayudarme y fue muy eficiente, estoy muy agradecido y conforme con ser parte de esta oficina en específico igualmente las demás chicas que se encuentran adentro son muy amables y sonrientes !"
We responded:
"Muchas gracias por tomarte el tiempo de dejarnos esta excelente reseña. Nos alegra mucho saber que Arianna y todo el equipo te brindaron una atención amable, eficiente y cercana. Para nosotros es un placer contar contigo como parte de nuestra oficina. ¡Esperamos seguir atendiéndote con la misma dedicación y sonrisa!"
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Lorin Craig

August 20, 2025

5  out of  5
rating by Lorin Craig
"Super helpful!"
We responded:
"Thank you for your positive feedback! We're glad to hear you found our service super helpful. If you ever need anything else, feel free to reach out"
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Netanya Hudson

August 20, 2025

5  out of  5
rating by Netanya Hudson
"Service from this office is always quick and efficient. They are always able to work with me to get the best price for my car insurance with right coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you find our service quick and efficient. Our team is committed to working with you to find the best coverage at the right price. We appreciate your trust and look forward to continuing to serve you!"
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Rocio Madrid

August 16, 2025

5  out of  5
rating by Rocio Madrid
"⭐️⭐️⭐️⭐️⭐️ I have been a customer of Esmeralda and her team at State Farm for many years, and I am extremely happy with their service. They are professional, kind, and always attentive to my needs. Every time I have a question, they respond quickly and with clarity. I truly value the way they always look for options to help me save money while maintaining excellent coverage. I highly recommend them to anyone looking for an agency that truly cares about their clients. Awww Tania 😃 for help me too 😃."
We responded:
"Thank you so much for your kind words and continued trust in Esmeralda, Tania, and our entire team at State Farm! We're thrilled to hear that our service has consistently met your needs and that you feel valued and supported. It's our pleasure to help you find the best coverage while saving money. We truly appreciate your recommendation and look forward to serving you for many more years to come! "
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Miguel Rodriguez

August 15, 2025

5  out of  5
rating by Miguel Rodriguez
"Todos en la oficina de Esmeralda son muy amables. Arianna tiene un excelente servicio al cliente y me ayudo con mi descuento de DSS"
We responded:
"Muchas gracias por sus amables palabras! Nos alegra mucho saber que todo el equipo de la oficina de Esmeralda, especialmente Arianna, te brindó un excelente servicio y te ayudó con tu descuento de DSS. Estamos aquí para apoyarte siempre que nos necesites. ¡Gracias por confiar en nosotros!"
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Lindsay Ward

August 15, 2025

5  out of  5
rating by Lindsay Ward
"Arianna was the best! So quick and helpful and took care of everything so quickly!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Arianna provided you with quick and helpful service and took care of everything efficiently. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Debbie Chatchakul

August 14, 2025

5  out of  5
rating by Debbie Chatchakul
"Ariana was a great help explaining my bill and took time to so me how to use my state farm app. Great customer service."
We responded:
"Thank you for your kind words! We're glad to hear that Arianna provided excellent assistance and took the time to help you with your bill and the State Farm app. We appreciate your feedback and are happy to have delivered great customer service."
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Manuel Castillo

August 13, 2025

5  out of  5
rating by Manuel Castillo
"⭐⭐⭐⭐⭐ María Becerra was amazing in helping me find a much more affordable insurance plan than the one I had before. She took the time to explain all my options, answer my questions, and made sure I got the best coverage for the best price. Very professional, friendly, and patient. I highly recommend her to anyone looking to save on their insurance!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that María was able to help you find an affordable insurance plan that meets your needs. She truly cares about providing excellent service and ensuring our clients get the best coverage at the best price. We appreciate your recommendation and look forward to assisting you again in the future!"
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sylvia Martinez

August 13, 2025

5  out of  5
rating by sylvia Martinez
"Stacy was very professional and A big help for me to save me money on my policies. I recommend Stacy a exceptional employee 👍"
We responded:
"We're glad to hear that Staccic was professional and able to help you save money on your policies. We appreciate your recommendation and will be sure to share your kind words with her. If you need any further assistance, please don't hesitate to reach out!"
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Eladio Alvarado

August 12, 2025

5  out of  5
rating by Eladio Alvarado
"Arianna me ayudó mucho y las muchachas son muy amables"
We responded:
"Muchas gracias por tu comentario! Nos alegra saber que Arianna y todo nuestro equipo fueron de gran ayuda y que recibiste un trato amable. Estamos aquí para apoyarte siempre que lo necesites. Gracias por confiar en nosotros!"
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Galilea Munoz

August 11, 2025

5  out of  5
rating by Galilea Munoz
"Easy to talk too, process of insurance was easy. Very detailed on the breakdown and overall great price !"
We responded:
"Thank you for your feedback! We're glad to hear that the process was easy and clear, and that you found the breakdown detailed and the price great. We appreciate your kind words and are here to help whenever you need us!"
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Michelle Vann

August 11, 2025

5  out of  5
rating by Michelle Vann
"Very good service 👏"
We responded:
"Michelle, thank you for taking the time and leaving us a 5-star review! We greatly care for our customers and want to make sure you are taken care of and happy with our service. Thank you again for choosing our office for your insurance needs. Esmeralda Gutierrez - State Farm Insurance Agent, Fort Worth, TX"
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Norma Nava

August 5, 2025

5  out of  5
rating by Norma Nava
"I’m so grateful for Tania, for your helping me getting my claim sorted out quickly. Your support made a real difference, and I can’t thank you enough for making the process so easy after your multiple attempts to get this job done after 2 months of me trying with no success. you are the best!! I really appreciate your time and effort! State Farm is the best!!"
We responded:
"Thank you so much for sharing your experience! We’re delighted that Tania could provide the support you needed and make the process smooth after your long wait. Your kind words mean a lot to us. We’re always here to help!"
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Yocelin Lagos

August 1, 2025

5  out of  5
rating by Yocelin Lagos
"Excelente servicio. Me atendio Maria Becerra y tube una atencion muy buena la recomiendo mucho❤️"
We responded:
"Muchas gracias por sus amables palabras y por recomendarnos. Nos alegra saber que María Becerra le brindó una excelente atención. Siempre estamos aquí para ayudarla. ¡Esperamos verla pronto! "
Profile photo of Suda Nataneti

Suda Nataneti

August 1, 2025

5  out of  5
rating by Suda Nataneti
"I had the pleasure of being assisted by Ariann. She was so helpful. She was really polite, friendly and professional. Everybody in the office that I have ever talked to has always been very helpful. It has made such a difference."
We responded:
"We really appreciate your thoughtful review! Arianna and the entire team are delighted to know they made a difference for you. It’s always our goal to provide friendly and professional support, and your feedback means a lot to us. Thanks for being such a wonderful part of our community!"
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Jaylibeth garcia

July 25, 2025

5  out of  5
rating by Jaylibeth garcia
"Recientemente llame para una póliza de auto y casa y Judith fue de gran ayuda. Fue muy paciente conmigo, me explicó todo a detalle y me ayudo a encontrar la mejor cobertura a un gran precio. Gracias a ella todo fue fácil y rápido."
We responded:
"Muchas gracias por su comentario. Nos alegra saber que Judith le brindó una atención paciente y detallada, ayudándola a encontrar la mejor cobertura para su auto y casa a un excelente precio. Estamos comprometidos en hacer que el proceso sea fácil y rápido para todos nuestros clientes. ¡Gracias por confiar en nosotros!"
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Kyaw Doh

July 23, 2025

5  out of  5
rating by Kyaw Doh
"Arianna help us with everything we need and super nice and helpful."
We responded:
"Thank you so much for your wonderful feedback! We’re happy to hear that Arianna was able to assist you with everything you needed and provided such a friendly and helpful experience. We truly appreciate your kind words and look forward to helping you again in the future!"
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Paw Htoo

July 23, 2025

5  out of  5
rating by Paw Htoo
"Arianna was ever helpful and nice."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Arianna was helpful and nice throughout your experience. At Esmeralda’s office, we are committed to providing the best service possible. We look forward to seeing you again soon!"
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Armando

July 22, 2025

5  out of  5
rating by Armando
"En la oficina de esmeralda siempre me tratan muy bien, arianna me ayudó a instalar mi descuento de dss"
We responded:
"¡Gracias por compartir tu experiencia! Nos alegra mucho saber que Arianna y todo el equipo en la oficina de Esmeralda te brindaron un buen servicio y que pudimos ayudarte con tu descuento DSS. Estamos para servirte cuando nos necesites."
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Haley Berry

July 11, 2025

5  out of  5
rating by Haley Berry
"Very helpful & my agent was super sweet!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"